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Why we built Shiftely

February 18, 2025

productstory

Running a small business is hard enough without spending hours every week on shift schedules. We built Shiftely because we kept seeing the same pattern: great teams held back by clunky, manual scheduling.

What we kept hearing

From cafes and retail shops to clinics and salons, the story was similar:

  • "I spend half my Sunday building the schedule in a spreadsheet."
  • "We're always one person short and I find out too late."
  • "Nobody knows who's working when unless they ask."
  • "Swap requests are a mess of texts and sticky notes."

These aren't small annoyances. They burn manager time, create stress, and make it harder to keep good people. We wanted a tool that actually fit how small teams work—simple, fast, and affordable.

What we wanted Shiftely to be

Simple first. No complex setup or training. Add your team, set availability, and generate a schedule. If you can use a spreadsheet, you can use Shiftely—but you'll spend a fraction of the time.

Built for real life. Call-offs, swap requests, and last-minute changes are normal. The product had to handle them without turning into a second job. That's why we added features like shift swaps and time-off requests from day one.

AI that helps, doesn't get in the way. We use AI to suggest schedules that respect availability and fairness. You stay in control; the tool does the heavy lifting.

Priced for small business. No enterprise contracts or per-seat surprises. We want Shiftely to be a no-brainer for teams that can't justify big workforce-management suites.

Where we're headed

We're just getting started. We're adding more flexibility, smarter suggestions, and deeper integrations based on what our users ask for. If you're wrestling with schedules and spreadsheets, try Shiftely—we built it for you.