Question 1

I'm drowning in spreadsheets and last-minute changes. Will this actually help?

Accepted Answer

Yes. Shiftely gives you one place for schedules and availability, so you stop retyping and chasing. AI generates a draft in minutes so you tweak instead of build from scratch. Notifications mean your team always sees their shifts, so you get fewer "I didn't know I was working" no-shows. Many teams save hours every week and cut scheduling conflicts to zero.

Question 2

How does the AI scheduling work?

Accepted Answer

Add your employees and set their availability (which days and times they can work). When you need a schedule for a week, click "Generate with AI." The AI uses everyone's availability to create an optimal schedule. You can review, tweak, and publish. No technical skills required.

Question 3

Can employees swap shifts?

Accepted Answer

Yes! Employees can request shift swaps directly through the platform, and managers can approve or reject them with a single click. The system automatically checks for conflicts before allowing swaps. This feature is available on Growth and Pro plans.

Question 4

Is there a mobile app?

Accepted Answer

Currently, Shiftely works great on mobile browsers with a fully responsive design. Employees can view schedules and swap shifts from any device. A dedicated mobile app is coming soon!

Question 5

What happens if I exceed my employee limit?

Accepted Answer

You'll receive a friendly notification when you're approaching your limit. If you need to add more employees, you can easily upgrade your plan with a single click. No data is ever lost during plan changes.

Question 6

Do I need technical skills to use Shiftely?

Accepted Answer

No. Shiftely is built for SMEs with non-technical staff. Add employees, set availability, and let AI generate schedules. It's designed to be simple from day one.

Question 7

Is there a free trial?

Accepted Answer

Yes! All paid plans come with a 7-day free trial with full access to all features. A credit card is required to start your trial, but you won't be charged until the trial ends. Cancel anytime before the trial ends and you won't be charged.

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